Background
The Hand Up Day platform (owned by Being Agency) functions to help the right people get connected. It gives people that all-important boost in life through the transfer of time, skills and knowledge.
The interesting part of this project is that it has two user groups: seekers and givers. The needs of seekers and givers are different. Therefore, we need to accommodate them all.
My Role
1. User Interview
2. Event Observation
3. User Personas
4. Wireframing
5. MVP Testing
6. Style Guide
7. Prototyping
8. Usability Testing
9. Sitemap
Results
The outcomes developed were very well received by the client, and the solution has been handed over to developers for implementation.
To learn more about this project, please view the full case study.